Services
You will receive an e-mail with instructions to reset your password

How does it work?

comofunciona

Purchase the service, choose your specialist and have a video-consultation...

comofunciona

steps

1
To access the service you must be registered in to the platform.
2
Once you are logged into the platform, you may select the desired service.
3
After finalizing the transaction, please choose the doctor who will assist you throughout the service.
4
You will address a video-consultation with your professional to check your background and prescribe the proper examination.
5
Once the service has been prescribed, we will contact you to send the sample kit to the address you indicate.
6
Then, collect the samples by following the instructions provided in the kit and a logistics company will pick up the kit at the indicated location.
7
The laboratory will analyze the samples provided in the kit and upload the results report to the platform. At which time, you will receive an email requesting that you enter your private area to make an appointment with the doctor you chose.
8
5 minutes before the scheduled time, you will have access to your video consultation space where the doctor will explain the results and will give you information regarding the steps to follow according to the report.
9
At the end of the video consultation, you will have access to the detailed report of the laboratory.

This site uses both its own cookies and third-party cookies in order to obtain statistical data on the browsing activity of its users. You accept these cookies by continuing to browse the Portal or by clicking ACCEPT You can find information on how to enable/disable browser cookies reading our Cookie Policy (Manage settings)

This site uses both its own cookies and third-party cookies (files which are installed on the user’s device and which record browsing information) in order to obtain statistical data on the browsing activity of its users. By clicking ACCEPT or by continuing to browse the Portal, you accept that PROMETUM SPAIN S.L.U. may store and use these cookies. To find out more, please read our Cookie Policy where you can also find information on how to enable/disable browser cookies. ACCEPT (Manage settings)

You can set your preferences and choose how you want your data to be used for the following purposes.
medmesafe - required cookies
Information regarding your user preferences in order to offer you better navigation.
Always active
Google analytics - Navigation information
We collect information on how users use our platform to analyze navigation and to be able to improve the user experience.
Accepted
Save preferences