What do we offer?
- Clarifications of your doubts - Study of the personal and family antecedents - Prescription of an analysis if necessary
- Counselling: By an expert in genetics*
- Duration: 30 minutes
*Only available in Spanish
Why should you request this service?
What is the purpose of this genetic counseling service?>
To answer your questions about your genetic profile and your family's one.
To carry out the most suitable analysis, if it is recommended in your case.
To help you understand the results of a genetic analysis that you performed.
To have a genetics expert evaluating your family and personal medical history.
Should you do it?>
You have a family history of hereditary conditions (hereditary cancer, cardiac disorders or neuropathy) or genetic conditions (chromosome abnormalities, congenital disorders).
You suspect a genetic origin of your pains.
A pathological mutation of a genetic disease was detected on one of your family-member and you would like to know how much you could be impacted.
You are a genetic carrier of an inherited recessive allele and want to know the chances of having a child with the disease.
You are pregnant and need genetic counseling of fetal risks.
You present unexplained infertility or repetitive pregnancy losses.
You present a certain degree of consanguinity with your partner and wish to conceive a healthy child.
You are in doubt about a diagnosis and would like to receive a second medical opinion.
You want to know about genetic testing and the results of a personalized genetic risk assessment study for prevalent diseases (cancer, cardiac conditions…).
In general, if you want genetic counseling from an expert in any aspect that concerns your own or your family’s health.
How does it work?
After paying reception, the system will assign you a genetics expert
Make an appointment among the professional’s availabilities
At the date and time chosen, you will connect to the video consultation from your Personal Area
To go further:
Do you need more information?
How is videoconsultation going?>
In four simple steps you can contact a genetics expert.
- Sign up for the platform
- Login with your user account
- Click on the “Genetic Counseling” button (top right)
- Then, click on “Purchase”
- Complete the transaction directly through the platform
From this moment,
- You will have access to your personal area where you can make an appointment with the specialist of your choice according to his availability.
- You will have access to the videoconsultation by logging into your personal area on the date and time previously agreed with the specialist. To be able to perform the videoconsultation, please click on "access to the videoconsultation". No plug-ins are required, nor will you be asked to install any additional applications.
- During the videoconsultation, you will have the opportunity to discuss all your concerns about genetics, the specialist is at your disposal to answer your questions.
- If appropriate in your case, the specialist will guide you to the most suitable analysis. The specialist will prescribe this analysis directly to you through the platform, while sending you an email containing information about the process.