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Interpretation of genetic reports

Study of your report and 30-minute video consultation with a genetic counselor to answer all your questions.

Have you done a genetic analysis and do not understand your results report or have you not had expert advice and are in doubt? With this service, you will have a 30-minute video consultation with one of our genetic experts, who will explain your report clearly after studying it and answer all your questions.
You've done a genetic analysis

you don't understand the results and you want an expert to explain them to you and give you more information.

48 Hours
The average time to find a qualified professional is between 3 and 18 months.

With medmesafe, access an expert in 48 hours by video consultation.

The data contained in the report is your private information.

We apply encryption techniques ensuring that only your designated genetic counselor and you can access it.

Interpretation of genetic reports
  • When you upload your report, a genetic counselor will study it.
  • You can schedule an appointment with this expert in 48 hours.
  • Your advisor will explain your results and how they affect you in a language you can understand. He or she will also recommend what actions you can take based on your results.
icono de tiempo 30 minutes
icono de mundo Spanish
icono de genes Expert geneticist
icono de tiempo
  • The duration of the service is 30 minutes, beyond this period, you will have the possibility of acquiring a new service if necessary.
icono de mundo
  • Only available in Spanish language at the moment
icono de genes
  • Advice from a medical specialist referred by medmesafe
The result of a genetic analysis only contains cold data that you may not understand, post-analysis counseling should explain in colloquial terms what it is telling you." - Pilar Madero, Genetic Counselor.

How does it work?

  1. elige tu test genético
    After purchase, you will be assigned a Geneticist.
  2. elige tu test genético
    You will upload your results report to the platform from your private area for your advisor to study.
  3. elige tu test genético
    After 48 hours, you will schedule an appointment with your professional.
  4. instrucciones de uso
    Have the virtual consultation from the comfort of your own home.

What is the purpose of this genetic report interpretation consultation?

  • To solve your doubts about aspects of your report that you find confusing.
  • To receive an explanation from a genetics expert.
  • To get out of doubts quickly, being able to schedule your video consultation within 48 hours.

Should you do it?

  • If you have been given a written report without explanation by an expert, as the technical text can lead to errors of interpretation.
  • If you did not understand the explanation you were given at the time and you need the information to be detailed in a colloquial language without technicalities.
  • If, after looking at your report, you have doubts about some of its aspects that you do not understand.

How to contact your genetecist In few simple steps:

  • Register on the platform.
  • Log in with your user account.
  • Buy the service.
  • Upload your report to the platform from your private area, where it will be stored encrypted and with maximum security guarantees.
  • After 48 hours, during which your designated genetics expert will study the report, you will be able to schedule the video consultation.

When the time comes:

  • You will have access to your homepage. This is where you can make an appointment with the specialist of your choice according to their availability.
  • You will have access to the video consultation by logging into your account at your scheduled appointment time. To perform the video consultation, click on "access to the video consultation”.". No plug-ins are required, nor will you be asked to install any additional applications.
  • During the video consultation, you will have the opportunity to discuss any questions and/or concerns you may have with your geneticist.

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