How does it work?

comofunciona

Attend a video consultation session with one of our genetic counselors to advise next steps and answer any questions you may have.

comofunciona

Or select the service you desire and a specialist, you will met the specialist by video-conference.

comofunciona

Genetic counseling

1
To access the service you must be registered in the platform.
2
Once you are logged into the platform, you may select the desired service.
3
After finalizing the transaction, please schedule an appointment for the genetic consultation.
4
5 minutes before the scheduled time, you will have access to your video consultation space to carry out the genetic counseling.
5
The genetics expert will explain all the doubts you may have and, if necessary, will recommend the most suitable service according to your personal and family background.

genetic service

1
To access the service you must be registered in to the platform.
2
Once you are logged into the platform, you may select the desired service.
3
After finalizing the transaction, please choose the doctor who will assist you throughout the service.
4
You will address a video-consultation with your professional to check your background and prescribe the proper examination.
5
Once the service has been prescribed, we will contact you to send the sample kit to the address you indicate.
6
Then, collect the samples by following the instructions provided in the kit and a logistics company will pick up the kit at the indicated location.
7
The laboratory will analyze the samples provided in the kit and upload the results report to the platform. At which time, you will receive an email requesting that you enter your private area to make an appointment with the doctor you chose.
8
5 minutes before the scheduled time, you will have access to your video consultation space where the doctor will explain the results and will give you information regarding the steps to follow according to the report.
9
At the end of the video consultation, you will have access to the detailed report of the laboratory.

genetic service (services including blood draw sample)

1
To access the service you must be registered in to the platform.
2
Once you are logged into the platform, you may select the desired service.
3
After finalizing the transaction, a specialist will be assigned to you in order to best provide support throughout the process.
4
In your private area there will be a document that will include your order confirmation as well as instruction on how to find the nearest testing center.
5
The laboratory will analyze the samples and and upload the results to the platform. Following, your specialist will contact you to discuss your results in detail.
6
After speaking with the specialist the full results will become available.

This site uses both its own cookies and third-party cookies in order to obtain statistical data on the browsing activity of its users. You accept these cookies by continuing to browse the Portal or by clicking ACCEPT You can find information on how to enable/disable browser cookies reading our Cookie Policy

This site uses both its own cookies and third-party cookies (files which are installed on the user’s device and which record browsing information) in order to obtain statistical data on the browsing activity of its users. By clicking ACCEPT or by continuing to browse the Portal, you accept that PROMETUM SPAIN S.L.U. may store and use these cookies. To find out more, please read our Cookie Policy where you can also find information on how to enable/disable browser cookies. ACCEPT